Simply Superior Service

Superior Customer Service & Support in facets of email, chat, and phone. As well as, accurate translation of Spanish or Haitian Creole. I am an American living abroad for 10+ years now. I was educated and acquired my professional experience in the US. I held Customer Service positions with several well-respected companies in the United States for 12 years. I have had specialized training in Customer Service from basic issues, to complex problems, including call center management and office supervisor. English is my mother tongue, but I also speak fluent Spanish. I have experience in email, live chat, outbound and inbound calls. I have worked in the fields of eCommerce, telecommunications, and hospitality to name a few. The travel bug bit me, and I have been experiencing different cultures, languages, and lands ever since. As a result, I have attained more insight, and knowledge which is a benefit in the field of Customer Service. More importantly, I have met many people along the way that have now become my network of agents. Consisting of many expats like myself, and others that speak English and have the skills necessary to perform to my standards. Due to the fact that all agents live abroad, pay rates are lower, but quality has not been compromised. My team and I give our all, and take pride in any project we take on. Allow us to impress you ;o) as we deliver Superior Service.