Customer Tech Solutions

We help businesses leverage technology to lower their cost to service and retain customers. Our services include cloud service integrations, data migrations, website design, user experience, testing, and website and application development When customers have a great experience, they tell others about it. Unfortunately, they also tell everyone about the bad ones too. We're here to give you the tools to enable your customers to have better experiences all the time We can help you with use cases like these: - Lowering your cost to serve your customers through a wide range of solutions - Migrating data to Zendesk from another help desk - Connecting business systems together to share data across platforms - Custom application development for use within Zendesk - Process optimization to ensure your agents achieve maximum productivity, without stress - Mobile SDK implementation - Help Center Theme Upgrades - Reporting and analysis - IVR Management, including skills based routing Some other systems we utilize include: - Twilio - Shopify - Zapier - ZingTree - Tableau - Sumo Logic - Air Call - Amazon Web Services We look forward to working with you to come up with solutions to your most challenging opportunities