BnB Experts

We are a group of experienced virtual assistant with expertise in property management and bookkeeping. Almost all of our members worked as an Airbnb Case Manager, or have past experience with handling listings as a co-host. If you manage a property on Airbnb, Expedia, Booking.com, VRBO or HomeAway, We can help you with the following below: -Answer guest questions via messaging, emails and calls -Send information prior to staying, including house information and rules, check-in instructions, and researched info about the area -Send welcome messages to guests -Handle bookings -Resolve problems - Send invoice - Simple Book keeping and other admin tasks -Handle updating/streamlining various processes -Schedule room cleanings, maintenance, repairs, laundry services, etc. -Create preset messages to respond to frequently asked questions -Write stellar content for your listings to help them stand out -Manage social media accounts for listings And more! Some systems that most of our freelancers have used. - Freshdesk - Smartbnb - Airgms - Stripe (Invoicing) - Slack - Airbnb - Yourporter - Google Spreadsheet - Google Drive - Gsuite - VRBO - Zendesk - Monday