About
Hi,
My name is Rafael Palma, I am 40 yrs. old. I am Salvadorean with Native English and Spanish but grew up and studied in California, I am currently based in Nicaragua and have the experience need it in both languages on the jobs mentioned below.
I have been in the call center/cold calling/marketing/customer service & care industry for more than 10 years now working for different companies.
In that time I have performed the following duties:
Customer care representative
Back up Team Manager
Project Management
Retention Agent
Property Management/Manager
Appointment setter
Cold Caller
Sales assistant
Back Office
I am a results-oriented professional who has been consistently praised as pro-active by other clients/Employers over my time learning all these roles. I’ve developed a skill set directly for each and every one of them, including but not limited to the ones mentioned above. Overall I have consistently demonstrated to follow instructions, teamwork, and problem-solving abilities in every aspect of the Jobs I have completed.
In advance, I thank you for taking the time and looking forward to meeting you.
MRR is an estimate from Upwork's public figures - not an Upwork-official number.