DigiLancers
AgencyCustomer Service and Community Management Experts
2-10 · since 2020
Not ranked yet
We haven't detected active monthly revenue for DigiLancers in Upwork's public figures yet. Its MRR, rankings, and benchmark will appear here once earnings show up.
Agency info
Rate$10–$19/hr
LocationPortugal
OwnerMargherita L.
Client focus
Very small businessSmall businessMedium businessLarge business
Services
Call Center
About
DigiLancers has more than 25 years of combined experience in the customer support field, always with excellent results and satisfied customers.
Thes services that we offer are:
- Set up and implementation of a ticketing system
- Customer Support
- Recruitment of team members
- Training of the new hires + constant training for the agents
- Quality control
- Workforce management
- Traffic control
- Constant and accurate reporting on operational customer support metrics
The languages we speak are: English, Italian, Romanian, French, Portuguese and Spanish and if you need a different language, don't worry, we'll find the perfect member of the team with an extensive recruitment process.
We cover a great variety of fields, such as:
- eCommerce
- Mobile gaming
- Gaming
- Technology
- Virtual services
We have extensive knowledge of the main ticketing systems:
- ZenDesk
- Helpshift
- FreshDesk
- Reamaze
- Gorgias
- Reamaze
- Loop
- ZOHO
- Jira Service Desk
Is this you, or want to see where you land?
Claim a profile to track its rank weekly, or look up your own in seconds.
MRR is an estimate from Upwork's public figures - not an Upwork-official number.