We have a small home office set up with a group of 20 people and we are rapidly growing. We provide excellent customer service via phone, email, and chat, account management, lead generation, admin assistance, inbound sales, and technical support assistance with only one goal in mind and that is to make your company successful. Your success is our success!
My diverse experience in the customer support industry wherein I've handled different roles and complex tasks is my strong advantage which I share with my team members.
Skills:
Knowledge of the ticketing system - Zendesk, Salesforce
Crisp, Live Chat
Slack, Gmail, Excel and Google sheets
Customer Service
Virtual Assistant
Sales
Technical Support
Account Management
Financial Service
Cloud computing
SAAS
Knowledge of the GDS system - Sabre
Active listening and comprehension skills
Can work under minimum supervision
Team player
Highly motivated