Consulting Studios

We help you optimize, streamline and scale your customer support while considering your unique setup and situation! OUR SPECIALTIES INCLUDE: • Customer Support Evaluation & Analysis Development of Detailed Strategies to improve Support / Service for your customers • Customer Service Team Training • Customer Service Team Management • Customer Service / Customer Support / Customer Happiness • Customer Support Automation Using Proprietary Processes • Development of standardized Support Policies and Business Processes aligned with you individual situation • Technical Support / Troubleshooting / Help Desk Support • Email Support / Email Handling / Ticket Support / • ZenDesk / Helpscout / Freshdesk / Gmail • Writing and maintaining internal and customer-facing knowledge base articles • Exceptional communication skills furnished by an English-Language Business Degree • Conflict Resolution and Arbitration • Dispute Investigation and Mediation • Analytical Skills • Skype / Google Hangouts / Slack • CRM / Salesforce / Hubspot / Pipedrive • E-commerce / Shopify / Stripe / Amazon Fulfillment • Microsoft Office and Windows 7-10 • Google Docs, iOS, and Android • Social Media Support and Moderation