About
The ARC Team is a collaboration of professional customer service agents with a strong dedication to their craft. All Members are all experts in their respective industry, have years of extensive experiences, and were former employees of Business Process Outsourcing here in the Philippines.
In our agency, we are committed to delivering customer satisfaction like how you'd want it to be reflected by your company. We value your vision and commitment to your customers and we make it our business to satisfy you and your customers.
Each agent is meticulously selected, mentored, and assessed; so as to meet and exceed their client's expectations. We monitor the growth of our members and believe that each is accountable for the team's overall improvement. Internalization is a key attribute in which we operate, thus each member contributes to the company's goal.
We're a team of people with various specialization and skills. However, each one of us is expected to meet a certain level of customer service and technological aptitude. In general, we can find your ideal freelancer with the following skill sets, but is certainly not limited to;
-Software Development
-Project Management
-Customer Support (email, chat, and phone)
-Technical Support
-Data Encoding
-Virtual assistance
-Appointment setting
Whether you need an individual, or a few people to make up your team, we will be able to fill your needs in the least possible time. Hit us up and let's talk about getting you your rockstar freelancers.
MRR is an estimate from Upwork's public figures - not an Upwork-official number.