Our Virtual Workspace

"Choose a job you love, and you will never have to work a day in your life." - Confucius

We can take care of anything admin-related to save yourself the stress of chasing deadlines and instead focus on things that need your urgent attention. We possess a combined years of experience in providing confidential, high quality, and flexible virtual administrative and customer support to both startup and well-established companies, senior-level executives, as well as business owners across a broad range of industries. We are well-versed and ready to help you with admin and customer service-related tasks. Kindly see below.

Admin tasks:

• Inbox management
• Calendar management
• Email handling
• Customer support
• Bookkeeping
• Invoicing
• Payment processing
• Payroll processing
• Transcription
• Light project management
• File management
• File maintenance
• Internet research
• Data entry/encoding
• Data collection
• Lead generation
• Other ad hoc tasks

Customer service-related tasks:

• Customer support
• Email handling
• B2B orders processing
• B2C orders processing
• Refunds processing
• Product fulfilment
• Stock/inventory management

We have work experience using the following applications/tools/websites in alphabetical order (press CTRL+F and do a keyword serach):

• Abound
• Amazon Seller Central
• Asana
• Availity
• Basecamp
• Best Notes
• Box
• Bulletin
• Buffer
• Canva
• Cardinity
• Deliverr
• Doodle
• Etsy
• Evernote
• Facebook (Groups and Pages)
• Faire
• Freshdesk
• Google Suite (Gmail, Calendar, Drive, Google Docs, Google Sheets, My Business)
• Gorgias
• Headliner.app
• Helpshift