JU Enclave Property Solutions

With a wealth of experience as a skilled Real estate property manager, Customer Service representative. I excel in rent collections, leasing, move-ins and move-outs, evictions, Lease renewals, sending welcome letters to the new tenants, working on move ins, move-outs checklists, Bookkeeping and delinquency management. Moreover, I have experience in working on payment plans with the tenants, signing the lease and completing the move-in process, also worked on Section 8 failed inspections & abatements, Section 8 rent collections, (entering transactions) leasings (RFTA), payables, receivables, bank reconciliations, creating management fees, owners disbursements, sends owners packets, paying property taxes and rental registrations, utility bills, and repairs, and maintenance of the occupied units.

I have a proven track record in effectively handling tenant issues, handling rent ready units and marketing vacant units, and resolving city and POS violations. My expertise extends to coordinating repairs and maintenance, including Section 8 abatements. I am proficient in various property management software such as AppFolio, Buildium, Rentvine, Doorloop, PropertyWare, Quickbooks, Rent Manager, Property Meld, Latchel, CINC, TenantCloud, Podio, Leadsimple and Yardi Breeze. Additionally, I have experience with HOA management, budgeting, and compliance enforcement.

As a maintenance coordinator, I have handled several tasks such as:

• Manage all incoming tenant maintenance requests - Answer all incoming tenant questions/requests - Work with tenants to remedy HOA violations/registrations.
  -Creating work orders & Manage the maintenance, and repairs of the property, including overseeing repairs and maintenance requests from tenants. Having great construction knowledge and completing make-readies, unit turns, handling city violations, POS violations, and Section 8 Abatement. Address tenant concerns and complaints, and work to resolve any issues that arise, dealt with the insurance companies to schedule an appointment with the adjuster and provide all the necessary documents such as polic reports, providing evidence of the damages with the estimates.

As a leasing specialist, I leverage my exceptional communication skills and customer service acumen to convert leads and conduct thorough background checks. I am well-versed in preparing lease agreements and have familiarity with Section 8 leasing processes i.e RFTA forms, scheduling inspections with section 8 agencies and ensuring that the inspection is passed and the lease is signed. Furthermore, I have worked with various CRM tools, such as Monday, Asana, Leadsimple, Trello board and ClickUp, as well as leasing software including Zumper, Tenant Turner, ShowMojo and Zillow. Moreover, marketing properties on Facebook market place to get the properties leased off.