Neera Global Virtual Assistants

With over 6 years of experience in the hospitality and property management industry, I specialize in Airbnb and vacation rental management, offering a full range of services. From handling inquiries and reservations to coordinating cleaning and maintenance, I ensure everything runs smoothly across various platforms including Airbnb, Booking.com, HomeAway, VRBO, Tripadvisor, Expedia, and more. I’ve managed up to 12+ properties simultaneously, handling tenant relations, managing service providers, and dealing with everything from maintenance requests to tenant complaints. My experience extends to property management tools like Hostaway, Hospitable (Smartbnb), Breezeway, Guesty, IGMS, Eviivo, Smoobu, Buildium, Appfolio, WhatsApp, Slack, Asana, Google Docs, and Dropbox. I am skilled at providing exceptional hospitality to both guests and tenants, ensuring a seamless experience for everyone involved. As a dedicated, flexible worker, I am always ready to work across different time zones to meet the needs of clients. Main Services: Airbnb Property Management Efficient and friendly communication with guests via Airbnb, chat, or email Handling guest inquiries and instant bookings Resolving issues through the Airbnb Resolution Center Managing listing calendars and availability Maintenance Support Coordinating technical issues and maintenance requests with your team (via text, email, or call) Organizing cleaning schedules with your housekeeping team Review Management Writing reviews for guests and responding to guest reviews Listing Management Crafting compelling titles and selecting photos that attract potential guests Writing persuasive property descriptions to convert inquiries into bookings Channel Management Synchronizing listings and availability across multiple platforms for a seamless experience