About
Who We Are
OutPhones is a leading BPO agency providing customer support, virtual assistant services, and back-office solutions. With over 100 trained professionals, we help businesses across industries scale operations with efficiency, accuracy, and professionalism.
What We Offer
We specialize in delivering:
Inbound and outbound call center services
Live chat and email customer support
Data entry and back-office processing
Virtual assistant services for administrative support
Technical support (Level 1 & Level 2)
CRM and help desk management
Order processing and billing support
Lead generation and follow-up calls
Industries We Serve
E-commerce and retail
Telecommunications
SaaS and software companies
Fintech and banking
Healthcare and insurance
Real estate and property management
Tools & Platforms We Use
Zendesk
Freshdesk
Salesforce
HubSpot
Zoho
Google Workspace
Microsoft Office
VOIP and Dialer Systems
Why Work With Us
24/7 global support across time zones
Highly scalable workforce with team leads
Secure, confidential data handling
Multilingual support capabilities
Flexible engagement models (hourly, full-time, project-based)
High CSAT and proven client retention
MRR is an estimate from Upwork's public figures - not an Upwork-official number.