GUATEMALA CONNECT SERVICES
Agency24/7 BPO Solutions: Dispatch, Tech Support & CS
2-10 · since 2025
Not ranked yet
We haven't detected active monthly revenue for GUATEMALA CONNECT SERVICES in Upwork's public figures yet. Its MRR, rankings, and benchmark will appear here once earnings show up.
Agency info
Rate$15/hr
LocationGuatemala
OwnerJorge A M.
Client focus
Small business
Services
TelemarketingVirtual Assistant
About
Welcome to our Agency!
We are a specialized BPO team based in Guatemala (Central Time), offering bilingual solutions for Logistics/Dispatch and 24/7 Technical Support. Our mission is to provide reliability and efficiency to US-based businesses.
Why partner with us?
Bilingual Professionals: Native-level English/Spanish speakers with neutral accents.
24/7 Coverage: We operate around the clock, perfect for after-hours support or night-shift dispatching.
Reliability: Redundant internet and power backup to ensure 99.9% uptime.
Our Core Services:
🚛 Truck Dispatching & Logistics:
Load planning, negotiation, and booking (DAT, Truckstop, Sylectus).
Driver management, route optimization, and check calls.
Broker setup and paperwork management.
🛠️ 24/7 Tech Support & Customer Service:
Tier 1 & Tier 2 Technical Support.
Omnichannel Support: Phone, Email, Live Chat, and Tickets (Zendesk/Freshdesk).
Inbound/Outbound Customer Care.
Whether you need a dedicated dispatcher to keep your trucks moving or a tech support team to handle tickets while you sleep, we are ready to help you scale.
Let's connect to discuss your operation!
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