ITRS (Information Technology Risk Services)

"I have known Jaco Louw of Impact IT for over a 15 year period. Jaco initially worked for me in IT support at Discovery and, due to his IT acumen, soon took over the running of the IT division for the Discovery Coastal regions. Jaco and I started our own ventures and if I have an IT requirement, Impact IT is who I recommend. Jaco goes out of his way to deliver the best service at the best price, always with a humble attitude which makes delivering turnkey projects so much more stress-free. He has exceptional leadership skills and a high level of integrity which is pivotal when dealing with clients. I would not hesitate to recommend Jaco and his company for IT solutions and project management. " Sara Kew Hire a resource with the following proven values; - Excellent Service - Integrity - Value - Trustworthy - Detailed - Passionate - Ethical I have been involved in the IT industry for over 25 years, in various positions, from Student Engineer to Regional IT & Facilities Manager for one of the biggest Corporate Financial Services companies in South Africa, supporting IT & Facilities over 350 staff in 3 regional and satellite offices; My responsibilities included: - All IT Support across all regional offices within an 85% SLA - All IT Infrastructure and ensuring 99.9% Uptime across all regions - All Facilities across all regions including Data Centres, Power and UPS's - Customer Service and Business liaison - Staff Management, Coaching & Leadership I received a leadership award in 2005 for outstanding leadership and service capabilities. I started my own IT business in 2007 and migrated it to a full MSP in 2012. I'm part of a Boutique IT team that recently moved into the International market and assisted international IT companies and MSP's in moving to a 24/7 support environment by outsourcing their "After Hours Support, Security and Project" work to us. I regard myself as a Professional Senior IT Systems Administrator specializing in Microsoft Infrastructure as an Expert who comprehends most disciplines within the IT industry. I'm able to use this knowledge with an urgent sense of service delivery and leadership with an acute business acumen. Currently, I'm busy with an International Microsoft, Cloud (AWS and Azure) as well as Security Expert certifications. I have attached some testimonials as reference. "Jaco took over our IT infrastructure in November 2015 and assessed our network that was not stable to guarantee 98% uptime. He recommended and implemented upgrades to accommodate our future expansions and plans. Our network is now more stable and reliable than ever before, with no downtime and options to expand easily. His service and IT knowledge is very good, and with the remote administration on the server and desktops, we save time and have instant response if needed. We are planning a long-term partnership with Jaco who has a personal interest in our business. " Henk van der Watt (Pr Tech Eng), Associate - NWE Engineering "Jaco has been our trusted IT provider with a long-standing relationship to our various operation centers through South Africa with reachable and quick support under our international pressures. He has proven a valued partner in terms of our project implementations and advice." Rishen Mahabeer – VFS Global "Trustworthy, excellent" Adriaan van der Merwe – Tim du Toit Attorneys "You get 24/7 assistance as well as complete ongoing analysis on the latest malware and programs to best suit your company. The personal and accurate service designed specifically for your company needs leaves such an impact that you wonder how you ever worked without him before." Elanza le Roux - Lingro Trading "Jaco Louw has been maintaining and servicing our IT for the last 5 years. Most of the work is done remotely. We have had no major problems since we started working with Jaco. According to reports drawn, we have been virus-free, due to work being done at the backend. Jaco is willing to assist with any additional issues and always readily available to handle support. " Deidre Lombaard - Kovacs Investments "Jaco is a very detail-orientated man, and I have the pleasure of working with him. He has a passion for his business and his staff. His business and work ethics are strong points that contribute positively to the growth of his Companies. Jaco is definitely worth contacting and doing business with." Lana de Brugge - Marketing Manager - Aluman Cape I Sincerely look forward to hearing from you on how I can assist in achieving your business goals by unlocking additional opportunities and adding value. Regards Jaco Louw Cape Town South Africa