YVA Services

We are a team of experienced Real Estate & Property Management Support, CSR and Administrative Assistants.

Our years of experience in property management and real estate admin support and continuous effort to improve our skills are key aspects that we can offer to assist our clients efficiently in growing their business.

We have completed the following tasks:

• Phone support

• Appointment setting and Calendar Management

• Process rental applications.
  -Run credit check
  -Verify rental history with the applicants' previous landlords
  -Verify employment
  -Run background check

• Coordinate maintenance requests

• Manage collections and delinquencies

• Bookkeeping using CRM and QB

-Start, stop and transfer utilities
-Process utility payments online and/or via phone

Familiarity and have used the following software:

Buildium
Appfolio
Rentec
Realvolve CRM
Yardi
Propertyware
Rent Manager
Zoho
MYOB
Xero
Wave
Wordpress
Mailchimp
Zendesk
Asana
Trello

VOIP used:

Vonage
Xlite
RingCentral
Grasshopper
TextMe
Nextiva

Others:
Whattsapp
Voxer
Slack