DJWorks

Designing & Building experiences on salesforce platform that delight our customers, is at the core of everything we do. It begins with a good understanding of our customers and their business objectives. A common understanding which is created through Workshops, Rapid Prototyping, building iterations of potential solutions, getting, reviewing and building upon feedback. We design & build multi-cloud salesforce solutions both for B2B as well B2C scenarios. Whether you need to develop a custom app on lightning platform, create a 1:1 customer journey on marketing cloud, deliver omni-channel customer service or integrate salesforce with your legacy applications, you can trust us to structure & deliver the solutions. We have extensive experience with Sales cloud , CPQ, Service Cloud, Communities , Field Service, Lightning and Marketing Cloud. Another important aspect of our approach is that we facilitate to bridge the “mind-gap” between your current processes and deep standards of Salesforce as a CRM. Even though Salesforce is primarily a “CRM software-as-a-service” and a so called “low-code platform”, many a time we have seen salesforce development being mixed up with traditional software development. This often results in unnecessary customizations, long running & expensive projects and in the end, unhappy customers. We overcome this by serving a “demo driven development”. At the start of the sprint, before refining user stories, we demo extensively what relevant features are already there and how they can support your needs. This increases participation and feedback. Years of experience have taught us that the most delightful experiences are all achieved by active participation*