Aelum Consulting Pvt Ltd

ServiceNow implementation partner which combines a comprehensive suite of business transformation
capabilities with a customer-centric delivery approach. Our focus is helping small & mid sized organisations
implement NOW Platform and get the most of their ServiceNow investment. We understand the complexities
of client's challenges and help them redefine their business data & process into actionable business
intelligence together the power of the ServiceNow platform and its limitless potential across the world of work.

Our architects, developers, consultants, designers, and project managers help our customers transform, get more from ServiceNow, and unlock hidden potential.

We have led a number of global transformation programs using ServiceNow platform and integrating it with
multiple enterprise and AI enabled platforms

• Consulting - Discussion with ServiceNow product owner and other stakeholders regarding roadmap,
process improvements, license optimization and Increase ServiceNow ROI
• Implementation - Implementation of ServiceNow modules as per the best practices.
• Assessment & Optimization - Review of existing implementation, platform health check, review of
custom applications, improve system performance and reduce customizations
• Support - Supporting the ServiceNow modules including 24X7 support, Major incident management
and platform enhancements
• Resource alignment - Aligning experts for long and short terms. The alignment can be for
implementation specialists, developers, admin and process consultants