Document Doctors, LLC

Results-driven professionals with advanced level education, professional experience, knowledge, and skills in the areas of instructional technology/design, learning development, education, and employee training. Specific experience includes: (1) served as
the Lead Designer and Instructor for end-user technology training programs for one of the nation's leading Fortune 500 electronics/technology retailers; (2) create various documents for all knowledge levels and organizational levels; (3) providing training on instructional technology, website design, multimedia, and statistical analysis, and (4) assist with a
major manufacturer with their instructional design needs online, offline, and in a blended fashion. Received numerous nominations for Employee of the Month and other accolades from management. Offer strong knowledge of dictation, voice-over
recording, and audio/video elements to enhance online and offline learning experiences.
Additional strengths developed from work
experience and academic projects include:

 Training Needs Assessment: Assessing the training needs of employees or corporations, including analyzing jobs/tasks, identifying skill requirements, and understanding individual learning styles; conducted a comprehensive needs assessment and used employee feedback to redesign TVA’s training program as part of two (2) class projects.

 Training Facilitation: Conducting district-wide staff training in different environments ranging from formal classroom, web-based, and on-the-job training for groups or individuals using interactive and team-based activities. Also provided coaching to customers and employees in small groups and one-on-one personalized sessions when necessary.

 Training Program Development: Developing training programs with an emphasis on a systematic approach using the (Analyze, Develop, Design, Implement, and Evaluate) instructional design process. Writing training programs, determining learning objectives, creating lessons, and evaluating/selecting educational materials.

 Content Development: Optimizing documents within a company to meet, exceed, and optimize their needs for maximum profit margins and streamlined processes. Includes in-person, online, and hybrid solutions to meet and exceed their needs.

 Instructional Design: Strong knowledge and experience in creating, modifying, and retiring course materials in online, blended, and instructor-led formats. Apply technical knowledge of numerous software titles applicable to the learning management system (LMS) administration and course development. Software include Adobe Captivate, Articulate Storyline/Storyline 360, Camtasia, and more. Collaborate with numerous stakeholders including subject matter experts (SMEs), C-level suite officials, and end users for maximum effectiveness and efficiency.