GMC Back Office Operations Services

Dear Upwork Partner,

I am a freelancer from the Philippines; and an experienced Credit Control, Accounts Payable, Collections Professional, and Virtual Credit Repair Specialist with demonstrated years of working in the information technology and services industry. I am skilled in People Management, Account Management, Business Process Improvement, Training, and all aspects of Credit Control and Collections Management, Aviation Services, and Operations. My unique professional experience stems from providing excellent customer support and building customer and employee loyalty.

I have a total of eleven years of solid background in Accounts Receivable, Credit Control, Project Management, Business Management, and Accounts Payable Management.

Field of expertise:

• Accounts Receivable (APAC, EMEA, North America Region)
• Accounts Payable (APAC, EMEA, North America Region)
• Credit Repair
• O2C
• Credit Repair Sales
• Unallocated Cash
• Credit Review using DnB
• Finance/Billing Dispute Management
• Charge Back
• Order Entry
• Data Entry - Lead Generation
• Virtual Assistant
• Payroll
• Bankruptcy Review and Filing
• 3rd Party Collections Handling
• Creating of Process Document and SOP

Accounts handled before:

• SME
• Corporations
• Information Technology
• Telecommunication
• Publishing
• Logistics
• Government Agencies (North America, APAC, EMEA Region)

I have experience in using the following systems:

• SAP Business One
• SAP
• Gatepaid
• Salesforce Finance
• Oracle Netsuite
• Oracle
• GWT (Google Web Tool)
• ESC
• Xero
• QuickBooks
• Dun & Bradstreet
• Rent Manager
• Acculynx
• Xero
• Buildium

Key Achievements and Business Process Improvement: The transition of newly acquired businesses created a new Credit and Collections process for the newly acquired companies.