I am a seasoned support leader, having built and scaled support operations from 0 to hundreds of agents at various startups over the past 18+ yrs.
My team and I have deep expertise in a variety of support tools. I've personally implemented and optimized an array of modern support tools (Zendesk, Kustomer, Gorgias, Helpscout, Amazon Connect, etc.).
I offer a variety of services, ranging from consultative to full on development. I have a team of developers I work with when taking on technology related projects.
I've listed some examples of my services below:
STRATEGIC/CONSULTATIVE
DEVELOPMENT
Customer First Solutions earns an estimated $595/mo. That's 0.5× the typical agency and more than 97% of everyone we track.