Dee&Pearl Technologies

Our focus in a nutshell: --------------------------- ✔ We help businesses in: ☑ Web Design/Development ☑ Project Management ☑ Technical Support ☑ Brand creation and management ☑ Team Building & Management ☑ Business Development ☑ Administrative Support ☑ Digital Marketing ------------------------------------------------------------------------------------------------------------- Background: --------------- ☑ 5+ years of experience in developing websites ☑ 5+ years of experience in technical support ☑ 3+ years of experience as a digital marketer ☑ Ability to work with minimal supervision and teamwork ☑ Empathic, hardworking and reliable team ☑ Ability to solve and provide solutions ☑ Good sense of time and project management -------------------------------------------------------------------------------------------------------------- Project Management: -------------------------- As Project Managers, we can help you to: ☑ Get the most from each project ☑ Meet deadlines ☑ Gather specifications/requirements ☑ Hold meetings with clients and or developers ☑ Provide Quality Assurance Services ☑ Prioritize tasks ☑ Continually assess team task load and redistribute/ delegate as needed ☑ Work with online freelancers through platforms like Upwork Project tracking software: -------------------------------- ☑ S l a c k ☑ Jira ☑ HipChat ☑ Trello ☑ MS Project ☑ MS Office -------------------------------------------------------------------------------------------------------------- Technical/Customer Support: ----------------------- As Technical/Customer Support Agent we can help you to: ☑ Own customer issues and escalate to appropriate channels when needed ☑ Drive the success of our product and partners by voicing customer needs ☑ Addressing their daily needs ☑ Answer client questions and concerns, help with client problems, troubleshoot Technical Support software: -------------------------------- ☑ S l a c k ☑ Jira ☑ HipChat ☑ Recurly ☑ Trello ☑ SnapEngage ☑ Zendesk ☑ Kayako ☑ Zoho ☑ ShipStation -------------------------------------------------------------------------------------------------------------- Digital Marketer ----------------------- As Digital Marketers, we can help you to: ☑ Digital offerings and innovation ☑ Online brand presence ☑ Create pathways that enhance the consumer experience ☑ Custom solutions for business challenges Digital Strategist Tools: ☑ Sprout Social ☑ Loomly ☑ Audiense, ☑ HubSpot☑ SendGrid☑ Ahrefs☑ SEMrush