TechEase

I am a passionate professional and innovative self-motivated individual who have a significant level of both skills and knowledge of IT.

FIRST CLASS - Phone, chat, email, and remote desktop support is available for helpdesk technical support tasks, IT tickets, assistance, and to resolve any other technical issues.
I'm a Google Workspace expert with over 15+ years of experience on the area. I provide technical support, consultation and migration to the Google Workspace service and also provide migration from Google Workspace to another platforms. I'm very proficient when troubleshooting email delivery issues and email authentication (MX, SPF, DKIM, DMARC) and issue related to Google Workspace's API. If you are looking for a person that knows Google Workspace deeply, I'm here to assist you.

  !!!!! Please review the following skillsets to determine if I am a good fit for your needs !!!!

Windows IT Administrator (Tier 2) - Active Directory / Domain Controllers, Migrations/Upgrades, Policies (GPO), and Custom Solutions

• Microsoft Office 365 Administrator for Microsoft Outlook, Teams, Word, Excel
• Microsoft Exchange Administrator including Email server and message Troubleshooting
• Windows 10, Windows 11 Technical Support: Including General, Expert, Remote and Phone Support
• Microsoft Azure AD and Hybrid Cloud/On-prem Domain Controllers - Troubleshooting Complex Problems
• Debugging and Fixing Broken Automated Processes -Upgrading/Patching VERSION Services such as Web Server, Mail, OS, etc
  -Remote servicing and setup of Wireless, Printers, User Account Access, Mail Accounts

Virtual Machines:

• Microsoft Azure - Microsoft Hyper-V
• VMWare Player, VMWare Workstation, ESXi/vSphere
• Migrations, Troubleshooting, Repair, Upgrade - P2V/V2P/V2V (Physical to Virtual)
• Other Hypervisors

-Advanced WIFI & Wireless Networking:
New passwords, Password recovery and reset, NEW Networks, Guest Networks, Quality improvements of range and functionality, troubleshooting, expansion, additions, upgrades.

-Data Recovery:
File UN-delete or Lost and Deleted Files, Drive failure, RAID failure, re-stitching, re-construction.

• Printing, scanning troubleshooting, sharing, support, and drivers. - Wireless Troubleshooting, New Features, Security, Upgrades - Windows Domain Customization, Scripting, Automation - Virus removal PDF Creation, Editing, Filling, Generating and Saving I have a passion to solve any IT related problems. A good solution provider for all the mentioned IT services. Thanks