Middle East Heros

A dependable customer service advisor with extensive experience in serving customers, always ready to assist by offering products and services, answering questions, and solving problems. I graduated in 2017 from the College of Arts, and immediately joined Vodafone Ireland as an international customer service advisor. In this role, I assisted customers with their bills and financial matters, addressed general inquiries about Vodafone products and services, and promoted new offerings. My career took a significant turn when I received a job offer from Etisalat UAE to join as a senior customer service advisor for high-value customers. Etisalat, by and large, is recognized as the best telecommunication company in the world. In my current role, I handle customer concerns through calls, emails, and chats. I explain bills, resolve technical issues, introduce new products and services, and fulfill all requirements for Etisalat customers. I thoroughly enjoy my current position as a senior customer service advisor.