Medical Virtual Professionals PH

🩺 Professional Overview

I am a HIPAA-certified registered nurse licensed in both the Philippines and Illinois, USA, with a versatile background spanning healthcare, education, administration, and customer service. My career reflects a strong balance of clinical expertise, leadership, training, and digital communication skills, developed through over a decade of experience in diverse healthcare and service-oriented roles.

💡 Core Competencies

Medical Documentation & EHR Management – Extensive experience using multiple EHR/EMR platforms such as PracticeFusion, Intergy, Nextgen, Athena, DrChrono, CPSI, Caretracker, PracticeEHR, Greenway, eClinicalWorks, Meditech, Epic, PointClickCare, and SigmaCare.

Training & Coaching – Proven ability to train, coach, and assess medical scribes, nursing students, and test takers. Experienced in curriculum design, feedback delivery, and professional development.

Clinical Expertise – Skilled in patient assessment, medication management, triage nursing, clinical data entry, and chart preparation.

Communication & Customer Service – Nearly 6 years in international customer service, proficient in conflict resolution, call handling, and escalation management.

AI Prompt Development & Quality Assurance – Involved in AI prompt engineering and clinical content optimization, demonstrating adaptability to evolving health tech systems.

Administrative & Operational Management – Experienced in calendar management, documentation, tenant coordination, financial tracking, and business process improvement.

Recruitment & Leadership – Background in headhunting, team supervision, and resource management.

Technology & Productivity Tools – Proficient in Microsoft Office, Google Workspace, Slack, RingCentral, Zoom, Teams, and other VOIP platforms.

Language Proficiency – Fluent in English (IELTS 7.5, C1 Level) and Filipino.

🧠 Specialized Roles

Virtual Medical Scribe Trainer (2018–present) – Mentoring and managing scribes while ensuring high documentation accuracy and compliance with US standards.

NCLEX-RN Academic Coach / Instructor – Delivering review sessions, assessments, and coaching for aspiring nurses in global NCLEX prep programs.

AI Prompt Engineer – Collaborating in medical content refinement and prompt optimization for healthcare-related AI applications.