Elegant Systems

More than 15 years of experience in helping organizations with process optimization by implementing and customizing end-to-end IT solutions including IT infrastructure Management, IT Security and implementing state-of-the-art ERP systems like Microsoft Dynamics AX 2012, Microsoft Dynamics 365 and SAP.

Key expertise:
• Dynamics 365 finance and operations
• Dynamics AX 2012 R2, 2012 R3, AX7
• Dynamics AX development and customization
• Third-party integrations with D365 F&O
• X++, AX Frameworks
• Forms design, development, and customization
• SSRS report design and development in Dynamics AX
• Workflows in AX
• AIF
• Functional knowledge of the Accounts Receivable/Accounts Payable module
• Functional knowledge of the Product Information Management module
• Functional knowledge of the Sales and Marketing module

• Windows, Mac and Linux Desktop and Server Support including updates and patch management
• Cloud Migration and Management (AWS, Azure and GCP)
• Backup, Recovery and Disaster Management including various tools like Acronis etc.
• ITSM process and procedures
• Incident, Problem and Change Management
• Ticket Management using a variety of tools including Jira
• Knowledgebase (KB) and continual improvement using a variety of tools including Confluence
• Cyber Essentials and IASME Assessment
• Security posture & compliance assessment
• Vulnerability scanning
• Service desk management
• 3rd Line application support

I have worked in several industries and have domain-specific expertise in Textile, Fossil Fuel, Healthcare, Retail and even in within the highly regulated financial services sector. I have in-depth technical project management experience in Delivery, Release and project Deployment along with designing, implementing and migrating applications and infrastructures Environments for major multinational blue-chip Financial Services organisations. I have worked for clients across the globe including regions like UK, Europe, US, Canada, Middle East and South East Asia.

A list of our few esteemed clients includes Amazon, AMD, Cummins Business, Currys, PC World, Halifax, Heineken, Lloyds Banking Group, Medical Defence Shield, Microsoft, Nokia, Nationwide Building Society, PayPal, Reader's Digest, Reed Elsevier, Skandia, Solo Group of Companies, Bermuda, St. James Place, Xerox, City of London Telecom, Pixel-Digital, MHolland, Elite Comfort, Peterson, Khaadi, AlBunain, Union Properties, Aqaba Water Company, and several other mid to large-scale industries.