Dynatech Team Solutions

TOP-RATED PLUS FREELANCER with 30k + Hours, 100% Job success, and Top Rated Plus Badge

I have been in the Customer Service industry for ten years (Live Chat support, Email Support). Aside from being a Customer Service Representative, I'd been a Multitasking Virtual Service Provider, Data Entry and Researcher, and Social Media Marketing Manager.

In my ten years of working, here are some skills that I have developed:

• Social Media Marketing – Facebook / Youtube / Instagram / Twitter/ Tiktok / LinkedIn
• Dropshipping – Shopify / Amazon / Oberlo / AliExpress / Woocommerce/ CJ Dropshipping / DSers
• Email Support – Desk / Zendesk/ Gorgias/ Facebook Manager / Gmail / FreshDesk
• Email Management and Correspondence - MS Outlook /Gmail /Yahoomail /Hotmail
• Data Entry Applications – Google Docs/ Google Sheets/ Microsoft Excel / PDF Forms
• File Management – DropBox / Google Drive

Things I can help you within Social Media Marketing:

• Setting up your account for various social networks (Facebook, Twitter, Snapchat, Instagram, Linkedin)
• Market research
• Internet research
• Compile a list of influencers/ bloggers
• Checking influencer posts to make sure they are all posting on schedule
• Creating invoices and managing accounts receivable
• Processing and managing clothing orders for the influencers
• Creating content for social media

I have extensive knowledge of using platforms and programs such as Shopify, Woocommerce, Olark, Desk, Intercom, Zendesk, FreshDesk, Google Drive, ClickDesk, Zopim, WordPress, Lastpass, Trello, Zoom, Slack, Skype, ClickandChat, Excel, Word, Powerpoint, Outlook, Dropbox, iCloud, and so on.

I am known to be a confident "multitasker" and a quick learner. I am easy to work with, and I can quickly adapt to changes. I achieved more output with limited resources, show a dedication to a particular task to start a good name for my employer.