Agency Profile - Complete Business Support Experts
We have experienced, well trained and qualified non-technical & technical representatives who have worked with several online Businesses & Entrepreneurs all across the Globe.
Executed more than 50 Projects so far and been working on few of them still.
The hourly or fixed rates for our local & overseas team members differ.
Voice Recordings of our trained and experienced Female & Male Staff:- Would be provided on demand.
We operate 24X7X365 Days seamlessly, with centers in Philippines, India & North Africa and a Home Office in California.
We would be happy to give you the contact details of a few of our US & UK & UAE based Clients for a reference check.
Here's the Youtube Channel Of the Business & a few of our team members
Below are the domains we have a good experience in, as we have teams working on these projects:
E-Commerce (US, UK & India)
Real Estate (US & India)
Transportation (US)
IT & ITES (US & UK)
Marketing SEO & SMM (US, UK & India)
Strengths:
Strong Verbal Communication Skills with no hard accent
Strong & sensible written communication with typing speed above 50 WPM
Friendly Customer Interaction capabilities, even at the time of crisis.
Possess convincing Telephone, Chat & E-mail Etiquette. Also, have strong negotiation Skills.
Have proven experience in Customer Support aspect of almost every Business niche.
Outsourcing Helpers earns an estimated $254/mo. That's 0.2× the typical agency and more than 96% of everyone we track.
Have a fair experience dealing with American, British, Canadian & Australian Consumers
Have a silent office setup with a dedicated Cable Internet connection (DSL) of 6MBPS download and 6MBPS upload & download speeds and also a backup Internet connection of the same speed from a different ISP.
Power & System Backup to support seamless operations.
Dell desktops with i5 processor; 4 GB RAM and 500GB Hard Drive. Also, have good USB Headsets (Microsoft) with Quality Mic. And a 20 TB & i7 Processor - HP Server, to back files.
All agents are proficient in using
Non-Technical.
-Shopify, Aliexpress, Oberlo
-Amazon Seller Central,
-Zendesk & Freshdesk,
-Skype, Slack, Automated Dailers,
-MS Office tools,
-Google Voice & Apps;
-Word Press & other platforms,
-Computers (Hardware & Networking)
-Social Media Tools for Research and Customer Interaction.
Technical Skill - Hourly rate for the technical services ranges between $9.00 & $15.00
We can deliver the best possible customer experience to the end customers.
We really look forward to assisting you. :-)