We have been handling Call Center, Contact Center and Customer Service projects from companies globally for more than 15 years.
During the past 15 years, we have supported several SMEs, Corporates and also individual businesses around the globe. All the projects undertaken to date required us to have impeccable English communication skills ( both written as well as spoken) along with world-class email, live chat, and phone etiquette.
The infrastructure is second to none, with state of the art offices in popular IT parks where world-class PBX and security systems are in place. The PBX systems have all the international standards features such as call recording, call routing and is capable of effectively managing inbound call center as well as outbound calls. We have two different operations locations keeping in mind maximum redundancy and BCP aspect for our clients.
Phykon earns an estimated $237/mo. That's 0.2× the typical agency and more than 96% of everyone we track.