Navneet S.

I’m Navneet, a Microsoft Certified Dynamics 365 & Power Platform Solution Architect with 18+ years of experience helping organizations modernize business operations through AI, Copilot, intelligent automation, enterprise integration and scalable Microsoft solutions.

I help businesses architect, implement and modernize Dynamics 365 and Power Platform solutions that connect people, processes, data, applications and AI.

My experience covers the complete solution lifecycle—from business requirements and solution architecture through implementation, integration, deployment, optimization and ongoing improvement.

Solution Architecture & Implementation
• Dynamics 365 and Power Platform solution architecture
• End-to-end CRM implementation and modernization
• Business process analysis and optimization
• Power Apps and Dataverse solutions
• Power Automate and intelligent workflow automation
• Enterprise integration and API architecture
• Solution design, security, scalability and governance
• Architecture reviews and implementation roadmaps
• Deployment, optimization and continuous improvement

I focus on designing architectures that are not only technically sound, but also practical to implement, easy to maintain and aligned with business objectives.

AI, Copilot & Intelligent Automation

AI is now becoming an important part of modern business applications. I help organizations identify where AI, Microsoft Copilot, AI Agents and intelligent automation can deliver measurable value.

My experience includes:
• AI-powered business process automation
• Copilot and AI Agent solutions
• AI-assisted CRM and employee experiences
• Intelligent information processing and summarization
• AI-powered decision support and workflow automation
• Connecting AI capabilities with Dynamics 365 and Dataverse
• Combining AI with Power Automate for intelligent end-to-end processes
• Modernizing traditional workflows with AI where it adds real business value

My approach is practical: understand the business process first, then determine where automation, AI or a combination of both provides the best outcome.

Enterprise Integration & Business Automation

Modern organizations rely on multiple business systems. I design and implement connected solutions across CRM, ERP, finance, marketing, operations, Microsoft 365 and external applications.