Devon W.

Top Rated | 100% Job Success | $90K+ earned across 49 Upwork projects
→ Healthcare (HIPAA): cut admin time 68%, no-shows 30%, and added $4,300+/month for a chiropractic practice
→ Real estate: missed-call follow-up hit an 82% response rate and 870% ROI within 60 days
→ Legal: 24/7 AI receptionist that qualifies callers and books consultations (5-star review)

"Excellent job, we will definitely be working with Devon again in the future." (IT security client, n8n multi-API reporting build)

I connect AI to the tools your business already runs on, then make it reliable.

WHAT I BUILD
• AI agents on Claude and OpenAI: document extraction into your CRM, lead qualification, support assistants grounded in your own data (RAG)
• Voice AI receptionists and speed-to-lead callers on VAPI and Retell (Twilio, ElevenLabs) that book into your calendar and CRM
• Workflow automation in n8n, Make and Zapier: new builds, broken-automation rescue, Zapier-to-n8n migrations, production reviews
• GoHighLevel systems: pipelines, workflows, lead follow-up, calendar, payment and attribution logic
• Integrations: REST APIs, webhooks and OAuth across HubSpot, Salesforce, QuickBooks, Stripe, Airtable, Calendly and Google Workspace

HOW I WORK (async, written, measurable)

1. Written scope: problem, milestones and a success metric agreed before work starts
2. Build in your accounts with error handling, alerts and documentation
3. Recorded Loom walkthrough and handoff docs, so your team owns the system
4. Optional monitoring retainer to keep it running as your tools change

RECENT WORK
• HIPAA patient journey for a chiropractic clinic: 40% better lead-to-patient conversion
• AI order-form extraction (41 fields) from scans into HubSpot via Make and Airtable, replacing manual data entry
• Phase-1 voice AI infrastructure for a global AI company: Retell, ElevenLabs, Twilio, GoHighLevel, Make
• n8n reconciliation of Tenable, SentinelOne, KnowBe4 and Google Workspace into one automated report

STACK
n8n, Make, Zapier, GoHighLevel, VAPI, Retell AI, Twilio, ElevenLabs, Claude API, OpenAI API, RAG, Python, TypeScript, PostgreSQL, Airtable, HubSpot, Salesforce, QuickBooks, Stripe, Looker Studio

U.S. Army / NC National Guard veteran (Signal Support Systems). IBM Mastering RAG (2025). Udemy instructor: Claude API automation with n8n, Make and Zapier.