Jamie D.
FreelancerSaaS Support Leader | Zendesk Expert | Support Systems & Automations
Member since 2023 · 100% Job Success
View on Upwork
WorldTop 0.14%
United StatesTop 0.46%
ZendeskTop 0.09%
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upworkrank#3in Zendesk · Top 0.09%Share this rank
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$9.7k
MRR
est. monthly
#1,426
World rank
of 1,047,337
$282k
Lifetime earnings
since 2023
9
Total jobs
completed
About
Customer Support and Technical Support leader with 18 years of experience building and scaling global support organizations within the SaaS industry. Since April 2024, freelance consultant through Upwork, partnering with clients across various industries to implement and optimize Zendesk solutions.
Deep expertise in Zendesk architecture, workflow automation, messaging, AI, reporting, migrations, and support operations design. Known for stepping into hands-on roles, quickly assessing technical and operational gaps, and delivering scalable, execution-focused solutions.
Rankings
Where Jamie D. ranks by monthly revenue, worldwide, in United States, and in every Upwork skill it competes in.
World#1,426 / 1,047,337Top 0.14%
United States#624 / 136,521Top 0.46%Zendesk#3 / 3,468Top 0.09%
Jira#13 / 5,942Top 0.22%
Troubleshooting#6 / 1,586Top 0.38%
Data Analysis#50 / 20,418Top 0.24%
Tableau#24 / 3,276Top 0.73%
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Freelancer snapshot
On Upwork since2023
Rating100% Job Success
Skills tracked5
Skills
ZendeskJiraTroubleshootingData Analysis
Jamie D. works mainly in Zendesk, ranking top 0.09% of freelancers in that skill.
MRR trendSoon
Last 12 weeks
Coming soon
Competitors on the board
Who ranks just above and below by MRR across all freelancers.
This freelancer is #1,426 of 1,047,337 across all freelancers.
RankFreelancerMRRMRR trend
MRR benchmark
Jamie D. earns more than 99.86% of all freelancers we track.
Top 0.14%
among all freelancers we track
$0–$500
32%
$500–$1k
12%
$1k–$2.5k
17%
$2.5k–$5k
13%
$5k–$10k
12%
$10k–$25k
10%
$25k–$50k
3%
$50k+
1%
Jamie D.'s bracket · $9.7k
You32%$0–$500
You12%$500–$1k
You17%$1k–$2.5k
You13%$2.5k–$5k
You12%$5k–$10k
You10%$10k–$25k
You3%$25k–$50k
You1%$50k+
Jamie D. earns an estimated $9.7k/mo. That's 6.8× the typical freelancer and more than 99.86% of everyone we track.
Freelancers with no recent MRR are excluded. Only the 151,011 freelancers with active monthly revenue are ranked here.
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MRR is an estimate from Upwork's public figures - not an Upwork-official number.