Ahmed M.

My name is Ahmed Saad Malik, a Senior Business Analyst with over 12 years of experience delivering results across government, healthcare, and enterprise domains. I specialize in analyzing complex business needs, documenting detailed requirements, and supporting cross functional teams to implement scalable, process driven solutions.

I bring strong expertise in both Agile and Waterfall project environments, with hands on experience in business process improvement, system integration, EDI transactions, and digital transformation projects. My work ensures that organizations meet strategic goals, regulatory requirements, and operational efficiency benchmarks.

𝐂𝐨𝐫𝐞 𝐂𝐨𝐦𝐩𝐞𝐭𝐞𝐧𝐜𝐢𝐞𝐬:
𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐀𝐧𝐚𝐥𝐲𝐬𝐢𝐬 𝐚𝐧𝐝 𝐃𝐨𝐜𝐮𝐦𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧:
• Business Requirements (BRD, FRD, SRS, RTM)
• Functional and Non Functional Specifications
• Use Cases, Workflow Diagrams, and Gap Analysis
• JAD Sessions, Stakeholder Interviews, and UAT Coordination
• Policy and Compliance Alignment (HIPAA, CMS, State and Federal Guidelines)
Industry and Project Experience
• Government Systems and Public Programs (Medicaid, SNAP, TANF, CHIP)
• Digital Transformation and System Modernization
• EDI Integration (837, 835, 834, 820), FHIR APIs, and ETL Pipelines
• Legacy System Decommissioning and Cloud System Adoption
• Payer Systems, Case Management Platforms, and Internal Applications

𝐓𝐨𝐨𝐥𝐬 𝐚𝐧𝐝 𝐓𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐢𝐞𝐬:
• Project and Collaboration Tools: JIRA, Azure DevOps, SharePoint, Confluence
• Documentation and Analysis: Microsoft Visio, Word, Excel, PowerPoint, Lucidchart
• Technical Tools: SQL, XML, Postman, Microsoft TFS

𝐒𝐞𝐥𝐞𝐜𝐭𝐞𝐝 𝐏𝐫𝐨𝐣𝐞𝐜𝐭 𝐇𝐢𝐠𝐡𝐥𝐢𝐠𝐡𝐭𝐬:

𝐎𝐡𝐢𝐨 𝐃𝐞𝐩𝐚𝐫𝐭𝐦𝐞𝐧𝐭 𝐨𝐟 𝐌𝐞𝐝𝐢𝐜𝐚𝐢𝐝 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬:
• Led business analysis efforts for cross agency systems including MSY, CEMS, OTCT, and CLUMPS
• Defined user stories, maintained backlogs, and coordinated with stakeholders in Azure DevOps
• Authored user guides, onboarding materials, and testing documentation
• Supported implementation of technical enhancements and compliance alignment

𝐊𝐞𝐭𝐭𝐞𝐫𝐢𝐧𝐠 𝐇𝐞𝐚𝐥𝐭𝐡 𝐍𝐞𝐭𝐰𝐨𝐫𝐤:
• Managed requirements for API integration using FHIR standards
• Conducted SQL based data analysis and gap assessments • Partnered with cross functional teams to execute regulatory compliance projects