Mohammed S.

Microsoft Dynamics 365 | CRM & ERP | Power Platform | Power BI Expert

I've been working with Microsoft Dynamics for 15+ years, helping businesses implement, customize, integrate, and improve their CRM and ERP systems.

I've delivered 50+ CRM/ERP projects across different industries, working on everything from Dynamics 365 CRM and ERP/F&O implementations to custom development, integrations, Power Platform automation, Power BI reporting, data migration, and troubleshooting existing environments.

My approach is straightforward: understand how the business actually works first, then build the Dynamics solution around it.

What I work with

• Dynamics 365 CRM :Sales, Customer Service, Field Service, customization and configuration
• Dynamics 365 ERP / F&O : Business processes, customization and integrations
• Microsoft Dynamics GP : 8+ years of hands-on experience
• Power Apps :Canvas and Model-Driven Apps
• Power Automate: Workflow and process automation
• Power BI :Dashboards, KPIs, reporting and business analytics
• Dataverse : Data structure, business applications and integrations
• Custom Development : C#, JavaScript, plugins and business rules
• API Integrations: Dynamics 365 with Azure, SharePoint, Teams and other systems
• Data Migration: Mapping, transformation, cleansing and migration
• SSRS Custom reports and operational reporting
• Solution Architecture: Designing solutions that are practical, secure and maintainable
• Troubleshooting & Optimization : Finding and fixing issues in existing Dynamics environments

Problems I regularly help clients with

A Dynamics implementation that doesn't quite fit the business.

Manual processes that should be automated.

Multiple systems that don't share data properly.

Power BI reports that don't give management the information they actually need.

Slow or poorly designed Dynamics environments.

Legacy customizations that need to be maintained or improved.

Data that needs to be migrated or integrated without disrupting existing operations.

These are the types of problems where my experience across Dynamics 365, Dynamics F&O GP, Power Platform, Power BI and custom development becomes particularly useful.