Tori G.

I design and administer Jira and Jira Service Management environments that actually work, structured, scalable, and built to support how teams operate long-term. With 4+ years of hands-on Atlassian experience across professional services and independent consulting, I have delivered implementations ranging from greenfield JSM deployments to complex Cloud-to-Cloud migrations involving 500+ issues, custom workflow mapping, and full data validation.
My work goes deeper than standard configuration. I architect workflow structures, field governance, and permission models from scratch, build advanced JQL reporting frameworks and executive dashboards, and design Jira Assets schemas using database and relationship modeling principles. When automation needs to extend beyond native Jira tools, I build Python-based integrations and deploy them on Azure Functions to connect Jira with external systems and eliminate manual coordination.
I have held Atlassian-focused roles across professional services, enterprise consulting, and direct platform ownership, consistently delivering environments that are maintainable, well-documented, and built for the teams using them. If you need Jira done right the first time, I would love to talk.