Kali K.

Quality. Efficiency. Integrity. Let's get it done!

Coming from 12 years of engineering and project management at Microsoft before launching my own operations consultancy, I bring all the best-in-class patterns and practices to help companies of any size build applications and content that are professional, smart, and clean.

To see an extended version of this profile, you are welcome to visit my full services site, kuceraops.com

I am here to help you succeed with a variety of site building, team management, and communication goals, including:

--operations consulting and management, specializing in software context.
--Since 2018, specializing in Clickup, including migrations from Jira and Asana and other tools.
--program management/project management principles (short-term, then I recruit a permanent PM for you.)

--business writing
--copy writing
--specs
--web content
--creative writing

While I don't perform them myself, I am well experienced in supervising service desks on the ITIL standard, overseeing the creation and application of repeated services/administrative that can be documented and then outsource, if not converted to AI. These include

--data curation
--ticket resolution
--database administration (or any collaboration and info management system)
--email handling and management
--transcription
--web research

As an owner of startups myself in the travel sector, I am daily immersed in managing and deploying new technology, applications, and trends on both the proprietary and open source sides of the aisle, especially related to international business, e-commerce, blogging, the knowledge of which I’ll be happy to bring to your aid.

Here is just a sampling of what I interact with day after day:

Clickup, Teamwork, JIRA, Asana, Basecamp, and Trello
Microsoft SQL Server
Azure Devops
nopCommerce and WooCommerce
WordPress
ASP.NET
PHP
IIS
Amazon
PayPal
Microsoft Office (Word, Excel, Access, PowerPoint)
Google Docs
Google Analytics
Aweber
…and a host of custom built applications

For more info, visit my page at kuceraops.com and read my latest blogs like: "PM? VA? Consultant? What’s the difference anyway?" "The Philosophy of Wait: Why getting it tomorrow can bite you" "Availability: When it’s Bad (and Good) for Business" "Why would a home-grown Puget Sounder move to Ecuador?" "7 Lessons from a Bus Nut Entrepreneur and former Microsoftie"