Manish S.

Salesforce Architect with 15+ years of Salesforce experience and 20+ years in
enterprise IT — delivering end-to-end implementations across Sales Cloud,
Service Cloud, CPQ, Marketing Cloud, and Experience Cloud for Fortune 500
clients including Google Cloud, PG&E, CVS Health, Wells Fargo, and Credit Suisse.

I specialize in three tracks:

🔹 SALESFORCE — Architecture, CPQ (SteelBrick / Revenue Cloud), Lightning
(LWC + Aura), Apex, Flows, Administration, Integrations (MuleSoft, SAP,
NetSuite), and DevOps (SFDX, Copado, AutoRabit, GitHub).

🔹 AGENTFORCE — Designing and deploying Agentforce agents, Prompt Builder
templates, and Flow-invoked AI actions. Recently shipped a dunning-process
agent in production (Zywave Billing) and authored reusable templates for
case triage, service summaries, and knowledge-base Q&A.

🔹 CLAUDE MCP — Building Model Context Protocol (MCP) servers that connect
Anthropic's Claude to Salesforce metadata and data. Turn natural-language
prompts into deployable Apex, LWC, Flows, SOQL — with automated code review,
governor-limit analysis, and test-class generation. Ideal for teams that
want AI-augmented developer velocity without compromising governance.

WHY CLIENTS HIRE ME
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• I translate ambiguous requirements into production-grade, audit-ready
solutions — not just working code.
• I combine classic SF architecture (security model, sharing, governor limits)
with modern AI — so your Agentforce/Claude rollout doesn't cut corners.
• Strong communicator, on-time delivery, agile/scrum fluent.
• Certified: Platform Developer I, Admin, Admin II, App Builder,
AI Associate, Agentforce AI Associate. Superbadges: Agentforce Service,
Prompt Builder Templates.

MAJOR CLIENTS
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Google Cloud · PG&E · CVS Health · Pure Storage · Credit Suisse
Wells Fargo · GE BrightDrop · Patreon

CORE SKILLS
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AI & Agentforce
• Agentforce agent design (dunning, case triage, service bots)
• Prompt Builder templates & Flow-invoked prompts
• Grounding with Data Cloud, human-in-the-loop review gates
• Responsible-AI deployment patterns

Claude & MCP • MCP server development (Python, TypeScript) • Claude API integration with Salesforce metadata and data • AI-augmented Apex / LWC / Flow generation • Automated SOQL construction, code review, test generation