Stefano Z.

Founders hire me when growth starts outpacing operations ⚡

Over the past 9+ years, I've served as a Chief of Staff, Executive Business Partner, Operations Manager, and strategic right-hand to CEOs, including Upwork CEO Hayden Brown. My background spans operations, project management, hiring, SOP development, ecommerce operations, Shopify, vendor management, budgeting, AI workflows, and team leadership.

I've helped increase email-driven revenue from $5K to $30K+ per month, improve on-time execution to 95%+, reduce missed follow-ups by 60%, and build systems that allow founders to focus on growth instead of day-to-day execution.

Whether it's building operational infrastructure, managing cross-functional teams, optimizing workflows, leading hiring initiatives, coordinating vendors, implementing AI-powered processes, or driving strategic projects from idea to completion, my focus is always the same: creating leverage for leadership and helping businesses scale without adding chaos.

I bring a unique combination of executive support, operational leadership, ecommerce experience, marketing execution, and systems thinking. I don't just manage tasks. I build the structure, accountability, and execution engine that keeps businesses moving forward.