Michael S.

Most companies scale faster than their technology can keep up. I bridge that gap. I'm a hands-on Technical Program & Product Manager, Back-End Developer, and Systems Lead who specializes in digital and business transformation — helping growing companies stabilize overloaded tech environments and reshape how their teams actually operate. Whether it's a global ERP rollout, a CRM rebuild, an HRIS implementation, a Contract Management System overhaul, a cloud migration, a Web/App/CMS migration and buildout, or a messy Jira environment, my focus is the same: establish a high-velocity rhythm, make delivery predictable — and actually ship. I specialize in digital and business transformation — the kind where the technology is only half the story, and changing how people work is the other half. What makes me different is that I don't just "manage." I work directly with business stakeholders to define requirements, shape vision, prioritize roadmaps, and translate ambiguity into build-ready specifications. Then I stay close to execution — configuring workflows, mapping data, reviewing pull requests, validating integrations, and sometimes writing code when it makes sense. I work across: • Product & Delivery Lifecycle: Requirements gathering, user stories, roadmap prioritization, and managing the handoff between stakeholders and engineering teams. • Agile & Scrum Leadership: Designing intake models, sprint planning, release management, and clearing bottlenecks to ensure predictable shipping cycles. • System & Workflow Architecture: Configuring Jira and ServiceNow for maximum team efficiency and designing the "plumbing" behind complex API integrations. • Digital Transformation & Business Process Redesign: Leading organizational change alongside technology rollouts — so adoption sticks and teams don't revert to old habits six months later. • Enterprise Platforms & Systems: Deep execution experience across ERP, CRM, HRIS, and Contract Management Systems — including NetSuite, Salesforce, Dynamics 365, HubSpot, Workday, Evisort, and DocuSign CLM — as well as large-scale data migrations where getting it wrong wasn't an option. I've spent two decades embedded with both executives and engineers, which means I know where projects actually break down — unclear requirements, bad prioritization, fragile integrations, and poor handoffs between product and engineering. I don't add management layers. I remove friction. If you need someone who will define it, configure it, and help your team build it — let's talk.