Kamal M.

40+ Hours Available Per Week
Top Rated Plus full-time freelancer Manual QA with over 8+ years of experience in Software Quality Assurance, specializing in manual testing, functional and regression testing, cross-platform mobile and web application testing, API testing, workflow validation, and SaaS application QA. Extensive experience testing AI Voice & Chat Assistant platforms including Retell, Bland, Vapi, Wishpond AI, Senior Care AI, and more, along with marketplaces, booking systems, and enterprise applications.

As a Top-Rated Plus freelancer on Upwork, I have delivered QA services to clients worldwide, backed by 250+ 5-star ratings ⭐, and tested 310+ mobile apps and 120+ web applications, collaborating with organizations like UNICEF and brands

I test applications across all types of network conditions, including 3G, 4G, and 5G, as well as high-speed connections (1Gbps) and low-speed scenarios down to kilobits per second (kbps), ensuring optimal performance and usability under real-world conditions.

Key Achievements:
🏆 Top Rated Plus freelancer with 8+ years of professional QA experience
⭐ 225+ 5-star reviews from satisfied clients

📌 390+ Upwork projects successfully completed
🤖 10+ AI Voice & Chat Assistant platforms tested (Retell, Bland, Vapi, Wishpond AI, Senior Care AI, etc.)
🚀 Tested and launched 70+ startup products successfully to the store
⏰ Worked over 28,200+ hours on Upwork.

📱 Android: Samsung Galaxy S24 Ultra, Samsung Galaxy S21 Plus, Poco X4, RealMe GT Master Edition, OnePlus 9, OnePlus 8T, Samsung A18
📱 iOS: iPhone 16 Pro Max, iPhone 14 Pro Max, iPhone 14 Plus,iPhone 15 Plus, iPhone 13 Pro Max, iPhone 11, iPhone XR
💻 Desktop: MacBook Air, HP Pavilion X360, RealMe Book, Lenovo ThinkPad, Samsung Galaxy Book 4 & 5

Manual QA Skills:
• AI Model Performance Testing
• AI Agent Functional & Usability Testing
• Conversational AI & Chatbot Testing
• Requirement Analysis
• Test Case Design & Execution
• Defect Reporting & Management
• SEO Testing
• Functional Testing
• End-to-End Testing
• Integration Testing
• Exploratory Testing
• PWA Testing (Progressive Web App Validation)
• Reverse Testing – Test with Invalid/Unexpected inputs to ensure robust error handling & stability
• Regression Testing
• Cross-Browser Testing • Mobile App Testing (iOS & Android) • Usability Testing • UI/UX Testing • Payment Gateway Testing • System Testing & Acceptance Testing • API Testing (Postman, Swagger) • Performance Testing (Basic manual approach using tools)