Alejandro I.

Top Rated Plus comment moderator with 19,500+ hours on Upwork and a 100% Job Success Score. I keep your comment sections clean, safe, and on-brand across Facebook, Instagram, TikTok, and YouTube, in English and Spanish.

What I handle:

• Meta Ads comment moderation: hiding spam, scams, and toxic comments before they hurt ad performance, and answering buying questions fast so warm leads don't slip away
• TikTok, YouTube, and X (Twitter) comment moderation: same playbook, filtering spam and hate, answering questions, and keeping brand safety consistent across every channel
• Organic comments and DMs on Facebook and Instagram: on-brand replies, sensitive-case escalation, consistent response times
• Community moderation for Discord servers and Reddit communities: rule enforcement, spam and scam removal, clear escalation flows
• Bilingual moderation (native-level English and Spanish), with coverage that overlaps US business hours

How I work:
I follow your brand guidelines and tone of voice. If you don't have moderation guidelines yet, I build a simple decision framework with you (reply, hide, delete, escalate) so every comment gets handled consistently. You get clear reporting: volume handled, recurring questions, and anything that needs your eyes.

Track record:

• 678 hours of Facebook Ads comment moderation for a single client: "Highly recommended. Alejandro did everything we agreed upon and more."
• 1,000+ hours managing Instagram DMs for an ecommerce brand
• Ongoing comment moderation for several brands across ecommerce, events, and services
• Comfortable with Meta Business Suite, Ads Manager, Gorgias, Zendesk, and 20+ other tools

If you need someone reliable to own your comment sections and communities, send me a message with a quick overview of your setup and volumes, and I'll reply within hours.