Rishabh Raj S.

Create and customize standard and custom objects including fields (including formula fields), page layouts, security rules, workflow and validation rules.
o Creating and customization of reports, dashboards, workflows, process builder, flows, approval processes, outbound messages.
o Monitor new Salesforce release features/functionality and provide recommendations for process improvements.
o Provide daily support to end user including training and education needs on Salesforce product knowledge and adoption.
o Provide guidance on Salesforce matter expertise, Partner with Sales teams to produce requirements that align to company’s business and technology strategies.
o Pardot- Track content performance with custom redirects. Simplify workflow with Automation rules.
o Create and maintain reports including folder maintenance. Create and maintain dashboards.
o Monitor neglected Leads, Opportunities, Accounts, and Contacts as appropriate.
o Built and designed a wide variety of email marketing campaigns.
o Integrated DocuSign with Salesforce to fill out forms, send and receive signed documents online from clients.
o Installation of MapAnything Live GPS-Mapping software. Create, assign, and balance territories, and get real-time vehicle diagnostics to ensure compliance and safety.
o Currently working with developer team to create and setup Salesforce Communities for the organization.