Valencia V.

8+ years experienced Operations Specialist with real world exposure in scaling companies from zero to hero, relying on analytics to audit, track, improve, integrate, automate, and improve.

🚀 Making it simple is my Superpower
🎓 Google Certified
🎓 LinkedIn Certified
🎤 Fluent English
🤹🏼 Cross-functional Team Leader

My passion stems from a solution-first mindset, and from the wise words of "if you can't explain it to a 5 year-old, you're overcomplicating it". With management, I firmly believe that excellent communication skills, near-militant organizational and reporting skills, and international exposure in over five overseas companies have allowed to grow my A-Z services.

I love taking complicated projects, breaking them down, learning about other people and their skills, and then putting everything back together like a big LEGO set, just the way it should be. For background, I was raised to be a doctor, but later turned into a manager and business owner (and kept all the analytical skills) to maximize fun, satisfaction, and return on investment for all stakeholders. With me, I don't believe in managers being the enemy of employees, but instead as a trustworthy source.

Let's talk about:
💎 Day-to-day Marketing & Operations Management (I'm looking at you busy CEOs)
💎 Operations Analysis & Management / Business Auditing
💎 Process Improvement & Operations Optimization
💎 SOP Writing & Technical Implementation
💎 Cross-functional Team Management (Marketing, Sales, & IT)
💎 Account Management / Project Management
💎 Task Organization & Management (via ClickUp, Trello, Monday.com)
💎 Problem Solving and Strategic Planning
💎 KPI's and Analytics
💎 Email Marketing (via Mailchimp, Lemlist, Lusha)
💎 HR Management (Recruitment, Onboarding-Offboarding, Staff Training, Team Motivation and Staff Recognition)

Let me build you a better business with:
🗂 Monday 🗂ClickUp 🗂 Asana 🗂 Trello 🗂 Wrike
📫 Canva 📫 Miro 📫 MailChimp 📫 Lemlist 📫 Lusha
📊 Google Suites 📊 Microsoft 365
🔎 Facebook 🔎 LinkedIn 🔎 Google
📞 Slack 📞 MS Teams 📞 Zoom
💡 ZenDesk 💡 Ring Central 💡LiveAgent