Muhammad Shahzad S.

Microsoft Dynamics 365 Architect and Functional-Technical Consultant with 20+ years of experience delivering Business Central/NAV, Dynamics CRM, Power Apps, Power Automate, Power Pages, Power BI, AL extensions, and end-to-end Microsoft business solutions. I help organizations implement, customize, integrate, upgrade, and optimize Microsoft Dynamics environments across ERP, CRM, reporting, automation, portals, and operational workflows. My background covers Microsoft Dynamics 365, Dynamics CRM, Dynamics AX / Finance & Operations, Business Central, Dynamics NAV, Power Platform, Dataverse, SharePoint-connected solutions, AL development, APIs, Power Automate, SSIS, OData, and third-party system integration. I am typically brought in for new implementations, complex customizations, ERP/CRM integration projects, Business Central upgrades, Power Platform solutions, and recovery of underperforming Microsoft Dynamics projects. I have delivered solutions for distribution, e-commerce, banking-related customer care, logistics, education, publishing, manufacturing, NGOs, trading, and professional-service environments. My integration experience includes Amazon, Shopify, Walmart, eBay, 3PL Central, ShipStation, Stripe, QuickBooks, Xero, DocuSign, SigningHub, HubSpot, and bespoke external systems using APIs, Power Automate, web services, Microsoft Business Connector, and SSIS. Core delivery areas include: • Business Central / NAV implementation, process design, AL extensions, custom reports, upgrades, data migration, API integrations, and multi-company solutions. • Dynamics 365 CRM solutions for sales, service, customer care, custom XRM apps, plugins, workflows, JavaScript-based enhancements, and portal integration. • Power Platform solutions using Power Apps, Power Automate, Dataverse, SharePoint, Azure Functions, canvas apps, model-driven apps, and business process automation. • Power Pages portals for recruitment, timesheets, distributor workflows, customer-facing processes, and related business applications. • Dynamics AX / D365 Finance & Operations customization including X++, AIF, SSRS, SSIS, data migration, external integrations, and process automation. Selected project experience includes multichannel order automation from Amazon and Shopify into Business Central, customer and product synchronization, shipment and inventory workflows, Stripe payment flows, CRM-based customer care applications, barcode-enabled solutions, mobile Power Apps, and ERP/CRM integrations for finance, logistics, and commerce operations. If you need a Microsoft Dynamics consultant who understands both business process and technical delivery, I bring architecture discipline, hands-on execution, and practical solutions that reduce manual work, improve data accuracy, and support long-term growth.