Kavita B.

Certified Salesforce Administrator and Platform App Builder with extensive business analysis and presales experience. I work with clients to transform their business processes to Salesforce Platform and help them utilize the full potential of their Salesforce Org.

I have over 23 years of experience in the software field - worked in all stages of the software development Life Cycle.

Consulting and providing solutions based on the "Best Practices."
• Sales and Service cloud administration
• Salesforce CPQ administration
• Salesforce Pardot administration
• Business Process Automation (visual workflows, process builder, approvals, etc.)
• Salesforce Outlook Email Sync
• Creating Dashboards and Reports
• Getting Data clean and keeping it that way
• App Development
• DocuSign integration
• Conga Composer and Conga Sign Configuration
• Talkdesk integration and administration

I have been working on Salesforce CPQ projects implementing multiple Sales/Quote processes . I am well versed in

• Product catalog and bundle configuration
• Price rules
• Product rules
• Guided selling
• Contracts, Amendments, Renewals
• Order Management
• Quote template customization
• e-signature configuration
• Avatax integration

I have worked in all the stages of the project life-cycle from conception to delivery -

• Planning, scoping, stakeholder analysis, and communications
• Elicitation activities
• Organizing and prioritizing requirements, modeling requirements, and taking them to verification and validation
• Writing and reviewing requirements, specifications including non-functional requirements, risks, assumptions, and dependencies.
• Creating schedules, ensuring project deadlines are followed for timely and quality delivery.

I have also written and directed cross-functional teams in business analysis, technical responses, and requests for Proposals (RFPs). As I have worked as Project Delivery Manager, I know the importance of translating raw requirements into functional specifications - a key to successful implementation.

Full CV will be sent out per your request on the email