Hello! I have spent the last 10 years working as a Virtual Assistant in the property management industry across several states, including California, Ohio, Florida, Michigan, and Virginia.
During my Property Management career, I have had the opportunity to collaborate with various property management companies, where I developed a comprehensive skill set. My experience includes managing the marketing of vacant units, collecting rent, leasing properties, and handling evictions, escrow, delinquencies, and bookkeeping. Additionally, I have worked on payment plans with tenants, facilitated lease signings, and completed the move-in process. I am also well-versed in dealing with Section 8 failed inspections and abatements, rent collections, transaction entries, leasing (RFTA), accounts payable, receivable management, bank reconciliations, management fee creation, owner disbursements, and sending owner packets, as well as paying property taxes, utility bills, and overseeing repairs and maintenance of occupied units. I also assisted leasing agents with rental applications and conducted screening reports.
As a maintenance coordinator, I managed numerous responsibilities, including handling incoming tenant maintenance requests and answering tenant inquiries. I worked with tenants to resolve HOA violations and registrations, created work orders, and oversaw property maintenance and repairs. With a strong knowledge of construction, I completed make-readies and unit turnovers, managed city violations, POS violations, and abatement processes for Section 8 tenants. I addressed tenant concerns, coordinated with insurance companies, and scheduled appointments with adjusters. After completing my training on Xactware Classroom, I started collaborating with insurance adjusters to create estimates on Xactimate and submitted them to insurance companies.
I effectively managed the maintenance and repair schedule for a portfolio of 300-400 doors/units, ensuring prompt resolutions and adherence to property maintenance standards. I coordinated remodeling projects and renovations, supervising contractors and vendors to ensure high-quality work within budget. I implemented preventive maintenance programs to extend the life of property assets and minimize costly repairs. Through regular inspections, I proactively identified maintenance needs to reduce tenant disruptions and safety hazards. I collaborated with property owners, tenants, and vendors to quickly address maintenance concerns and maintain tenant satisfaction. I utilized advanced data management tools to efficiently track maintenance requests, work orders, and project timelines, while conducting financial analyses on maintenance expenditures to identify cost-saving opportunities and optimize budget allocation. I also supported real estate agents by managing property maintenance tasks to ensure that properties were ready for leasing or sale.
Saad ul H. earns an estimated $6.2k/mo. That's 4.2× the typical freelancer and more than 99.65% of everyone we track.
In addition to my extensive knowledge in property management, I am proficient in software such as AppFolio, Buildium, QuickBooks, Doorloop, Yardi Voyager, Property Meld, Latchel Entrata, Xero, Rent Manager, OTTO, Yardi Breeze, and PropertyWare. I have employed CRM tools like Monday, Asana, LeadSimple, and ClickUp, and have experience with leasing software including Zumper, ShowMojo, Zillow, Tenant Turner, and TurboTenant. I am also an advanced user of Microsoft Word and Excel.
Regarding HOA management, I served as the primary point of contact for all HOA-related matters, addressing inquiries and concerns from homeowners and tenants. I managed financial duties such as collecting dues, creating budgets, and ensuring timely payments for maintenance and utilities. I coordinated and scheduled regular HOA meetings, prepared agendas, and documented the minutes. I enforced HOA rules and regulations, addressed violations, and coordinated necessary actions with homeowners and property management.
Additionally, I have worked alongside various real estate agents as an unlicensed Virtual Assistant. In my role as a Cold Caller, I utilized the MLS to identify properties for investors, conducted comparable market analysis, and sent contracts to sellers. I made cold calls and followed up through calls, texts, and emails using tools such as MojoDialer, RingCentral, Google Voice, 8x8, and Vonage.